The biggest impediment to success is rarely a lack of ideas or strategies—it’s an inability to influence people to carry out those ideas or strategies. In others words, it’s a failure of leadership. Leadership is intentional influence. It is a systematic process of influencing the behavior of others in order to achieve important results. If …
Dear Joseph, Our twenty-five-year old son is living on his own for the first time. He has a good-paying job but still lives paycheck to paycheck and frequently borrows money from us. We have bailed him out a number of times and just can’t do it anymore. He has asked if he could move back …
Dear Joseph, One of my direct reports has a very thick accent. His job is to define business needs for our customers and hand them off to our database techs. When he does this orally, none of us understand much of what he is saying. I sense he is exasperated as well because he is …
The following article was first published on January 23, 2008. Dear Crucial Skills, Someone stole money from me and I have a hunch it was a roommate. How would you approach this confrontation? Our relationship is neither strong nor bad, just fairly new. I’m not sure how to ask her without making her feel unsafe. …
Everyone has an awkward conversation they are avoiding. Perhaps you have a co-worker who smells bad, a boss who’s impossible, or a regular, well-paying customer with outrageous demands. Sometimes the situation is temporary, or we don’t deal with it very often, so we don’t address it. Sometimes we bottle up our feelings in situations we …
We invited Adrian Gostick and Chester Elton, New York Times bestselling authors of The Carrot Principle and All In, to join our six-part Leadership Learning Series webcast. If you missed their session, you can watch the recording here. Additionally, Adrian and Chester recently published their latest research in their new book, What Motivates Me. I …
Dear Joseph, I find that I struggle with successful interpersonal relationships at work. I continually run into conflict with my teammates as well as my boss, and they don’t end well. I’m starting to feel like a total communications failure. Can you help me understand better ways to rebuild trust and connection with my team? …
Dear Joseph, I was raised in an abusive home—both physically and emotionally—and after many years of estrangement, my abuser would like to have a relationship with me. Now that I am expanding my own family, she is very interested in doing what it takes to be part of my and my children’s lives. I don’t …
Dear Joseph, You have previously written that, “Bosses will listen to anyone if they feel safe with them.” You’ve also said that one of the conditions for safety is that the boss feels respected. Here’s my problem: I DON’T respect my boss. Should I try to fake it? Signed, Working for an Oaf Dear Working …
Dear Joseph, My sister is the executor of my parents’ estate. When my dad died last May, the estate went to my mom who is living with my sister. Recently, my sister helped my mom re-write her will. The new will leaves all of the acreage of my parents’ property and sole decision-making authority for …
